Books I Recommend
“House of Cards” – This is a very readable book on the collapse of Bear Stearns. I thoroughly recommend it for those who wish to understand what happened and why. There are certainly implications for risk management, governance, and audit
“Enterprise Risk Management” – a collection of chapters on various risk management topics, edited by John Fraser and Betty Simkins. Subjects range from the basic to the complex, so there is something for everybody.
“Mumpsimus Revisited: Essays on Risk Management” and “The Fantods of Risk” by Felix Kloman. These short books by one of the gurus of risk management help you understand the evolution of the profession.
“The Pursuit of Wow! Every Person’s Guide to Topsy-Turvy Times” by Tom Peters may not be his best known book (“In Search of Excellence” comes to mind). But his concept of Wow! had a major influence on me, leading me to incorporate similar ideas into my practice and writing.
“Extraordinary Circumstances” is a fine read from Cynthia Cooper, formerly the head of internal audit at WorldCom.
“War” by Sebastian Junger has nothing to do with my normal discussion topics. I found it an intriguing read and a vivid picture of combat in the worst part of Afghanistan.
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Norman Marks on Governance, Risk Management, and Audit 
In order to understand Reputation Risk adequately and formulate an appropriate response in an organisation to protecting this vital asset and risk, the following 4 Key areas make for vital study.
These are just some of the resources that I use in my work. I can highly recommend these books for a literature search.
Reputation Risk Management
Managing Reputational Risk – Jenny Rayner
Waltzing with the Raptors, A Practical Roadmap to Protecting Your Company’s Reputation – Glen Peters.
Risk issues and crisis management: a casebook of best practice -Michael Regester & Judy Larkin
Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation – Dr Leslie Gaines – Ross
Also read Ralph Estes’ book, “The Tyranny of the Bottom-line: Why Corporations Make Good People Do Bad Things.” It is a real eye-opener and will raise many questions.
Corporate Reputation Management
The 18 immutable laws of Corporate Reputation – creating, protecting & repairing your most valuable asset – Ronald J.Alsop
CEO Capital: A Guide to Building CEO Reputation and Success- Dr Leslie Gaines – Ross
Fame & Fortune – How Successful Companies Build Winning Reputations – Fombrun, Charles J. & Van Riel, Cees
Reputation, Realizing Value from the Corporate Image – Fombrun, Charles J.
Building your Company’s GOOD NAME – How to create & protect the Reputation Your Organisation Wants and Deserves. AMACOM – Davis Young.
Crisis Management & Crisis Communication
Caponigro, Jeffrey R. The Crisis Counsellor, a Step-by-Step Guide to Managing a Business Crisis. Chicago: Contemporary Books, 2000.
Now is too late: Survival in an Era of Instant News – Gerald R. Baron
Managing Crises Before They Happen: What Every Executive and Manager Needs to Know about Crisis Management – Ian I. Mitroff and Gus Anagnos
Why Some Companies Emerge Stronger and Better from a Crisis: 7 Essential Lessons for Surviving Disaster – Ian Mitroff
Tipping Point – Malcolm Gladwell
Stakeholder Management
The Performance Prism – The Scorecard for Measuring & Managing Business Success – Andy Neely, Chris Adams & Mike Kennerley
The Stakeholder Strategy: Profiting from Collaborative Business Relationships – Ann Svendsen
One final word of caution! Reputation is affected by many factors. Do not fall into the trap of thinking reputation is just about the Media.
Regards,
Deon Binneman
Speaker, Thought Leader, Seminar Leader & Management Consultant in Reputation Management
Twitter: deonbinneman
thanks to the author for taking his clock time on this one.
Great blogging excellent information. Your website is so cool.I am impressed by the information that you’ve on this blog. It reveals how properly you understand this subject. Saved this web web page, will come again for extra articles.
I definately will read these recommended books.
Thanks,
Julie Zhu
“The Pursuit of Wow! Every Person’s Guide to Topsy-Turvy Times” by Tom Peters may not be his best known book (“In Search of Excellence” comes to mind). But his concept of Wow! had a major influence on me, leading me to incorporate similar ideas into my practice and writing.
+1
Very wonderful pieces put together reflecting the depth of understanding in the relevant research area. It should only be preserved on a marble slab to benefit posterity. Good works, keep it up!!!
Great work you are doing for us keen risk management professionals.
Dear Norman, I am a member of the Institution of Engineers, Malaysia (IEM) and active member in the Library committee. One of the task of the Library committee is to purchase eBooks on topics which are relevant to the Engineers. We have subscribed to Ebrary service provider, are you books available from the vendor?
Kindly advise how to purchase your eBooks?
Hi. They are available on Amazon. Thanks for asking
Hi. They are available on Amazon. Thanks for asking